Cosmetic Packaging Questions

Cosmetic Packaging Now's items can only be bought through Amazon, Etsy or CPN's Official Website.

Yes, the items are in stock unless the "buy button" has been changed to sold out. You can check the current inventory on each product page under the review star rating.

No, we do not have a MOQ "minimum order quantity." The choice is yours. You can buy either, just one single item or any number of items [even mixing bottles and jars] according to your purchase needs.

We have a no minimum order quantity system that allows you to order as few as one of each of our products. We find this to be ideal for our clients, especially for conducting stability and shelf life testing for your unique formula in our products.

As there is no minimum order requirement simply buy a single item to see if this is suitable for your needs. All our products are of the highest commercial grade used by established brands for their products.

You can order any sample on the website for a minimal price as we provide no order quantity limitations on any of our inventory.

A variety of factors determines the compatibility of your formulation with any cosmetic packaging/container, which is why we have chosen to offer our products at any quantity. It is up to you to perform appropriate stability, compatibility, and shelf life testing to ensure your formulation is best presented to market. Stability & Shelf Life Testing are industry standard tests performed by you (or your lab) to determine the suitability of any container with your formulation.

We post all technical drawings on the “TECH & DECO FILES” tab on  each individual product page, you will also find silk screen and label templates located here.

Traditional cosmetic jars and bottles often require that you dip your finger in to dispense product or utilize a dip tube. The airless bottles and jars use a clever vacuum mechanic to dispense the product as you pump. This helps to keep your product preserved by keeping air and contaminants out of your product and allows your clients to get full usage of the product as the airless pump pushes product from the bottom of the container to the top. Learn more about airless pump bottles in our blog!

Sealing these tubes can be a learning experience. The lip gloss containers come from the factory with the wiper on the wand. We keep them on the wand when shipping for two reasons. First, so they don’t get lost in transit, and second, for simple and correct installation. When the wiper is up in the cap you can insert the wand into the tube, apply a bit of pressure, and tightly screw the cap onto the bottle. In doing so you will be threading the wiper into the inside of the tube to ensure it stays in. Once you have it tight and the cap is screwed on, you can unscrew the cap and the wiper should be snugly installed into the bottle. We recommend filling the bottle with your formula prior to installing the wiper.

There are several methods for filling lip gloss tubes. They are intended to be machine filled in a lab, but you can easily fill them at home. There are commercial grade syringes that work well for filling them. We have also seen some small business owners use household tools such as a turkey baster, or pastry icing applicator. These methods are elected in place of the preferred method where tubes are filled in a cosmetic laboratory by machine. It also comes down to what would work best with the viscosity of your unique formula.

We carry a wide variety of cosmetic packaging products while specializing in airless pump design bottles and jars. This wide range of products include: airless pump bottles, acrylic cosmetic jars, cosmetic pump bottles, lotion pump bottles, lip gloss containers, wholesale plastic bottles, and plastic bottle caps.

All measurements/dimensions for each product we offer can be found on the product page itself. Simply scroll down below the pricing chart and see the “Pack Info” tab. Please note that all products we offer are cylindrical, so the width is also the depth and diameter.

We display all products' dispense output info on each individual product page on the “PACK INFO” tab located under the pricing chart and description.

Packaging Decoration & Cartons Questions

No, we do not provide decoration services. Please visit our printing partners page for recommended silk screen printers & label printers. If required, we can ship your items directly to your printing or labeling service provider.

The print and label die lines can be found in the item description.

No, we do not supply cartons.

No, we do not provide graphics or design services.

We are an online stock inventory cosmetic packaging supplier so the product styles and colors you see displayed on the website are the only ones we have readily available. If you are interested in starting a large quantity custom project we are equipped to help your vision become reality- this kind of order entails a MOQ (5,000 units of our bottles/jars and 30,000 units for lip gloss containers). Please email us at info@cosmeticpackagingnow.com with your order details to discuss beginning a custom project.

We do not provide anything other than the containers themselves. All labeling, decoration, packaging and filling will need to be done by you or a facility that specializes in the service you would like done. View our cosmetic label bottle printing resource  for a list of helpful references to help you find the facility that provides the service you need.

Shipping & Delivery Questions

Our products are shipped from our Dallas, Texas warehouse.

We provide fulfilment within 48 business hours. The shipping transit time will vary by what method of shipping is chosen.

Please allow our fulfillment team 1-2 business days to complete your order. Once fulfillment is completed, we will ship out to you via the shipping method you chose when completing your order. Once shipped you will receive an email with information to track your package.

All shipping rates will vary depending on a few different factors, some of which include total distance, the weight of the shipment and which shipping option you choose. At checkout, you will be able to see the shipping price.

You can ship your order anywhere in the United States. If you need to ship your order to another country, you will need to contact us before placing the order.

Yes! Our products can ship anywhere around the world. Please note that you will be solely responsible for any duties and taxes associated with your purchase upon import to your country. Transit time will vary based on selected shipping carrier and service, but you will be able to see estimated transit time when your order has shipped. To get an estimate of price and transit time before your order, please add the products to your cart and run the shipping estimator tool on the cart page prior to checkout.

You can check the status of your orders through your email notifications from order confirmation emails. Your shipping tracking number will be automatically sent through email after the order is fulfilled at our warehouse.

Yes, if you contact us before the order is placed and supply your FedEx account number. We only accept FedEx shipping accounts for case quantity shipping.

If the order is large enough we can set up an LTL pallet shipment or allow a customer pick up with your freight carrier. You will need to contact us before a bulk order is placed when an LTL shipment is needed.

General Information Questions

You can contact through our phone, email, Facebook messenger and through our website on our contact page.  Our Email is info@cosmeticpackagingnow.com and phone Number is (469) 833-2242. Please see our contact page.

We accept Visa, MasterCard, Discover, American Express, Apple Pay, Amazon Pay, Google Pay, PayPal, Amazon Pay, check or wire.

Our stock program receives regular resupply shipments from our factories. There can be some unpredictability depending on what items are in high demand, but we are never out of stock for more than a couple weeks.

The best thing to do is check out the website. Our dedicated team updates ETA’s on each product page as information is received. Sign up for the “Back in Stock Alert” notification on the product page to get notified when the product is back in stock

We do provide exchanges for mistaken products being ordered. First, send back the package to our fulfillment center: 13760 Diplomat Dr., Farmers Branch TX 75234. Once we receive it, our quality assurance team will review and assess if our restocking fee (15% minimum – 30% maximum) applies. Please see our full return policy for more information.

Please return the products back to our fulfillment center at 13760 Diplomat Dr, Farmers Branch Texas 75234. Once received, our QA team will review the return and asses the restocking fee (15% minimum – 30% maximum). Once reviewed, we will process the applicable refund and have a confirmation email sent to you.

If you believe the products you received are faulty please send us an email with your order number and the details of your experience with the product at info@cosmeticpackagingnow.com. We will reply promptly and troubleshoot to determine the appropriate solution for the problem.

Please see Return Policy Page for information. This can be found at the bottom of any page under the main menu in the footer.

Please send us an email or give us a call if you have any questions not covered in our FAQ.